English centre / Cosmetic surgery and aesthetic treatment disputes
How the issue is assessed
Compare the exact undertaking with the medical intervention, not just the clinic’s marketing category. Aesthetic procedures may require examination of result-based contractual obligations as well as professional standards. Consent must be considered alongside what was disclosed about alternatives and risks. A signed form does not answer every question about consent, performance or liability.
Documents to prepare
Advertisements and representations, pre-operation discussions, contract, consent, dated before-and-after images, operation report and corrective treatment proposals.
Key distinctions and deadlines
Fee recovery, the cost of corrective procedures, loss of income and non-pecuniary damage have separate requirements. Do not infer a guaranteed award or amount from a photograph alone.
Preparing a focused claim
- Record what was promised, what happened and the dates of each event.
- Identify the legal person named in the agreement and the recipient of payment.
- Preserve the original records and organise exhibits in date order.
- State the requested remedy and explain each item in the amount claimed.
- Check jurisdiction and deadlines before filing; a message to a business does not automatically stop procedural time limits.
Committee or court?
For a qualifying consumer dispute in 2026, the committee threshold is below TRY 186,000. At or above this amount, assess the consumer court route, mandatory mediation and statutory exceptions. The classification of the transaction must be established first; private sales and public healthcare disputes can require a different route.
Can I act from abroad?
Discuss representation, service of documents and the necessary power of attorney. Where documents are in another language, the translation requirements depend on the intended filing. Avoid assuming a website inquiry is a formal application.
How legal assistance works
A consultation can examine the contract, chronology, evidence and possible remedies. Representation and any expert or translation costs are agreed for the actual scope of work. Sending an inquiry does not itself create representation or file a claim.
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Official sources
- Consumer Protection Law and regulations
- Consumer arbitration committees: 2026 procedure
- Distance contracts and withdrawal
Related English guides
Consumer rights · Committee applications · Consumer court · Foreign consumers